This Privacy Policy describes how your personal information is collected, used, and protected when you visit or make a purchase from Kottonology (the “Site”).

1. Information We Collect

Device Information: When you browse the Site, we automatically collect data such as your web browser, IP address, time zone, and the cookies installed on your device. We also track how you traverse the site, products viewed, referring URLs, and the date/time of your interactions.

Order and Account Information: If you place an order or create an account, we collect your name, email address, billing and shipping addresses, and payment details. This is essential for processing your purchase.

2. How We Use Your Information

Order Fulfillment: We use your order information to process your purchase, manage payments, arrange shipping, and issue confirmations.

Communication: To provide customer support or send updates—only if you've opted in.

Risk & Fraud Screening: Device data helps us identify potential fraud and secure your account.

Site Optimization: We analyze browsing behavior to improve our website and enhance your user experience.

3. Sharing Your Information

We share your information with trusted service providers who assist with order fulfillment, shipping, payments, and analytics.

For example, Shopify is used to power our online store, and Google Analytics helps us understand site usage. You can learn more through their privacy policies.

We may also disclose personal information when required by law or to protect others’ rights and safety.

4. Marketing & Advertising

With your consent, we may use your contact information to deliver promotional communications.

If you prefer not to receive marketing messages, you can opt out at any time using provided unsubscribe links.

5. Data Retention

Order information is saved for record-keeping unless you request deletion.

If you’d like your data removed, contact us at shauna@kottonology.com.

6. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in laws or practices.

The most current version will always be available on our website.