Kottonology Terms of Service
Last updated: 9 September 2025
Welcome to Kottonology. By using our website (www.kottonology.com) and purchasing our products, you agree to the following Terms of Service. Please read them carefully.
1. About Us
Kottonology is an ethical clothing brand offering 100% organic cotton leisurewear for men, women, and children. Our mission is to provide skin-friendly, sustainable apparel and give back through our Wear & Share initiative.
2. Eligibility
To shop with us, you must be at least 18 years old or have permission from a parent/guardian. By using our website, you confirm that the information you provide is true and accurate.
3. Products & Availability
All clothing is made from 100% organic cotton and is free from harmful chemicals and synthetics.
As part of a slow fashion model, our products are made in small batches and may occasionally go out of stock.
We reserve the right to discontinue or update products without prior notice.
4. Orders & Payment
Orders are confirmed once payment has been received.
Prices are displayed in GBP (£) unless stated otherwise.
We accept secure payments through Shopify’s approved payment providers.
In rare cases, if a product is unavailable after your order, we will notify you and issue a refund.
5. Shipping & Delivery
Please see our Shipping & Returns Policy for full details.
Delivery times may vary; as a slow fashion brand, orders may take slightly longer than fast fashion alternatives.
We currently offer free UK shipping (subject to change in the future).
6. Returns & Refunds
You may return eligible items within 30 days of receipt.
Items must be unworn, unwashed, and in their original condition.
Full details can be found in our Refund Policy.
7. Intellectual Property
All content on this website — including logos, images, text, and designs — is the property of Kottonology and may not be copied, distributed, or used without permission.
8. Ethical & Social Commitments
Kottonology is committed to sustainability, cruelty-free practices, and fair trade values.
Through our Wear One, Share One initiative, we donate similar items from selected collections to individuals living with skin conditions or allergies.
9. Limitation of Liability
While we take care to ensure accuracy, we cannot guarantee that product descriptions, pricing, or website content are always error-free.
Kottonology is not liable for indirect, incidental, or consequential damages resulting from the use of our website or products.
10. Privacy & Data Protection
Your personal information is handled in accordance with our Privacy Policy, which explains how data is collected, stored, and used.
11. Changes to These Terms
Kottonology reserves the right to update or modify these Terms of Service at any time. Changes will be effective immediately when posted on this page.
12. Contact Us
For questions about these Terms of Service, please contact us at:
📧 shauna@kottonology.com